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Why is observability important?Observability enables you to understand what is slow or broken and what you need to do to improve performance. With an observability solution in place, teams can receive alerts about issues and proactively resolve them before they impact users
observability is important for several key reasons:
Service Reliability and Uptime: Ensuring that healthcare services and platforms are consistently available and reliable is crucial. Observability allows Piramal swasthya to monitor the performance of their systems in real-time, detect any issues or outages, and address them promptly to maintain service continuity.
Performance Monitoring: It helps track the performance of digital health tools, applications, and infrastructure. For example, monitoring response times for telemedicine services or health management systems ensures that these services are running efficiently and providing timely care to users.
Data Integrity and Accuracy: In healthcare, the accuracy of data is paramount. Observability tools can help ensure that data collection processes are functioning correctly, identify discrepancies, and prevent issues that could impact patient care or reporting.
User Experience: For a healthcare organization, the user experience is critical, whether it’s for patients, healthcare providers, or administrative staff. Observability helps track and improve the performance of user-facing applications, ensuring that users have a smooth and effective experience.
Incident Response and Troubleshooting: When issues arise, such as system errors or failures in healthcare applications, observability provides detailed logs and traces to quickly identify and resolve the root causes, minimizing disruption to services and ensuring that patient care is not affected.
Compliance and Reporting: Healthcare organizations often need to comply with various regulations and standards. Observability tools can help ensure that systems are compliant with data protection regulations and provide the necessary reports and audit trails.
Resource Optimization: Observability provides insights into resource utilization, helping Piramal Swasthya optimize infrastructure and operational costs. This can lead to more efficient use of resources and better allocation of budget towards healthcare initiatives.
Scalability: As Piramal Swasthya’s services expand, observability helps in scaling systems effectively. Monitoring tools can provide insights into how well systems handle increased loads and where improvements or scaling are needed.
Options
When choosing an observability solution, teams typically consider various tools and platforms. One popular choice is the ELK stack, which stands for Elasticsearch, Logstash, and Kibana. This stack was chosen based on its ability to handle large volumes of logs and data, provide real-time analytics, and offer a user-friendly interface for visualizing and exploring data.
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