Early childhood development S
User guide of complete ECD Application
...
After clicking on Data upload the Data upload section will appear which consist of
i) Mother data: - Mother Data refers to a detailed set of information related to pregnant beneficiaries, including their medical history, personal details, and pregnancy status. This data is sourced from the Reproductive and Child Health (RCH) portal, a government platform that tracks maternal and child health services. The data is integrated into the system to help manage outreach efforts, such as assigning calls to Associates who provide necessary follow-ups and guidance to beneficiaries or their legal guardians.
ii) Child data: - Child Data refers to a comprehensive set of information related to children, including their health status, immunization records, and growth tracking. This data is sourced from the Reproductive and Child Health (RCH) portal, a government platform that monitors child health services and development milestones. The data is integrated into the system to facilitate outreach efforts, enabling Supervisors to assign calls to Associates who provide necessary follow-ups and guidance to parents or legal guardians regarding the child’s health and well-being.
Select the Radio button Mother data or child data to allocate the calls related to the mother or child
...
After clicking on Parent Question and Child question the Questionnaire will be mapped
Call Configuration
Call Configuration involves setting up the call types for the Early Childhood Development (ECD) program, which includes a total of 21 calls (ECD 1 to ECD 21). Each call type is mapped to specific sections, ensuring that the relevant questionnaires associated with those sections are displayed on the screens of Associates, ANMs (Auxiliary Nurse Midwives), and Medical Officers. Any section can be mapped to any call type (from ECD 1 to ECD 21), depending on the specific questionnaires required for each call. This flexible mapping ensures that the right questions are presented based on the nature of each call.
Each Call Configuration is organized into distinct categories, such as Configuration 1, Configuration 2, and Configuration 3. Additionally, each call type, ranging from the Introductory Calls to ECD 21, is assigned specific Start and End Dates. This structured setup ensures that the timing and flow of the calls are properly managed, allowing for the seamless scheduling and delivery of questionnaires and services based on the respective call configuration.
The + Button is used to map the Sections with the call types and below is the screenshot for the reference
Create Call Configuration
Upon clicking Create Call Configuration, the system generates multiple configurations, each containing specific information such as the Number of ANC (Antenatal Care) calls, Number of PNC (Postnatal Care) calls, Date Range, and Configuration terms like date and time settings. Additionally, the configuration includes the Number of Call Attempts allowed in case of disconnections. For example, if 4 attempts are configured, the call will automatically disconnect after the 4th unsuccessful attempt. This setup ensures proper call management and delivery within the specified parameters.
Associate Login
The Associate or Agent in the ECD helpline logs in to make outcalls to pregnant women, providing information on available maternal and child health services. They offer guidance, answer queries, and document interactions to ensure beneficiaries receive the necessary support throughout their pregnancy.
...
- Same-Day Calls: Calls scheduled for the current day.
- Previous Calls: Calls that were made within the last 15 days to 1 month, allowing Associates to follow up with beneficiaries as needed.
As an Associate, the purpose of this outreach is to connect with Beneficiaries and understand their interest in Early Childhood Development (ECD) services.
...
The goal is to find out if pregnant ladies are interested in learning more about the support available
- Mother Records: - Mother Records shows the list of calls which was allocated by the Supervisors to the Associate and Associate will make outcall to the Pregnant Beneficiaries and if they are unwilling to talk then the outcall is done to the Husband or Legal Guardian of the Beneficiaries
- Child Records: - Child Records displays a list of calls assigned by Supervisors to Associates, focused on tracking the health and well-being of children. Associates make outbound calls to the parents or legal guardians of the child beneficiaries. If the primary contact is unavailable or unwilling to communicate, the Associate redirects the call to an alternative guardian or responsible family member to ensure follow-up on the child's health services and development milestones.
