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  1. Introductory call in ecd supervisor dashboard:

  2. Associate allocatiion:
  3. Call done with language map miss with i used dhanista boro he knows assame but while call cloase choosen hindhi
  4. Because of langauge logic again back to ecd supervior
  5. Again he can allocate to other supervisor



    Tables inlvoed:  Counts will taken from t_mothervalidrecord  table(this table handle all introductory call count based on isAllocated flag)  and   language map check with v_get_userlangmapping.
     t_mctsoutboundcalls   are the call history