A malfunctioning Ethernet port can disrupt your internet connection, but there are several steps you can take to troubleshoot and resolve this issue:
1. Check Physical Connections:
Ensure that the Ethernet cable is securely plugged into both the Ethernet port on your computer and the router.
Try using a different Ethernet cable to see if the issue persists.
2. Restart Your Devices:
Restart your computer and your router. This can help reset the connection and resolve temporary issues.
3. Check Network Settings:
Go to Settings > Network & Internet > Ethernet and ensure that the Ethernet connection is enabled.
Check the network status to see if it says "Connected" under the Ethernet connection name.
4. Update Network Drivers:
Open Device Manager, find your Ethernet adapter under Network adapters, right-click it, and select Update driver.
Choose Search automatically for updated driver software.
5. Disable Power Saving for Ethernet Adapter:
Press Windows key + X, select Power Options, click on Change plan settings for your current power plan, and then click on Change advanced power settings.
Expand Wireless Adapter Settings and set Power Saving Mode to Off.
6. Reset Network Settings:
Go to Settings > Network & Internet > Status, and select Network reset. This will reset all network settings to their default values.
7. Check BIOS/UEFI Settings:
Restart your computer and enter the BIOS/UEFI settings (usually by pressing a key like F2, Del, or Esc during startup).
Ensure that the Ethernet adapter is enabled in the BIOS/UEFI settings.
8. Test with Another Device:
If possible, connect the Ethernet cable to another computer to see if the issue persists. This can help determine if the problem is with the cable or the port.
9. Contact Manufacturer Support:
If none of the above steps work, it might be best to contact the manufacturer's support for further assistance.
By following these steps, you should be able to identify and resolve most Ethernet port issues.