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- ECD team downloads beneficiary data (ANC/PNC) from RCH portal
- After necessary filtration upload of data coming from RCH Portal, an ANM initiates introductory call to the beneficiary
- ANM collects beneficiary consent for audio visual counselling
- If beneficiary doesn’t agree for video counselling, ANM forwards beneficiary details for audio counselling
- If beneficiary agrees for video counselling, ANM captures the feasible time for video counselling
- Accordingly a video counselling session is scheduled with the beneficiary
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Once the appointment is scheduled the video counselling will be started for the Beneficiary and ANM or Medical officer can communicate to the Beneficiary for video consultation
Appointment Management system
Appointment should have cancel option and it can be rescheduled 30 minutes prior to the actual appointment time
Time Interval between two appointments
There will be a time slot of half an hour between two appointments
Timings of appointment slot
The appointment will be for half an hour and timings are 10 to 6 and beyond 6pm the appointment cannot be scheduled
At the First Instance who will check with the patient for appointment
Beneficiary will check with the appointment through smsthat will be sent to the Beneficiary
As per TRAI outcalls are not allowed after 8 so is there any restrictions should be made after that
Beneficiary should not be able to click post 6 itself
Video counselling data reflecting reports
The Data captured through video consultation should reflect in all the ECD reports which are as follows
Questions
Below is a list of questions to be addressed as a result of this requirements document:
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