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Table of Contents
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1.    Getting Started

1.1.  Teams Vs WhatsApp

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  • Purpose: Originally for personal messaging, with some business features added
  • Target Users: Primarily individuals, with a separate WhatsApp Business app

Detailed Comparison

Feature

Microsoft Teams

WhatsApp

Purpose

Workplace collaboration

Personal messaging, limited business use




Video Conferencing

Advanced (screen sharing, background blur, recording)

Basic video calls

File Sharing

Up to 250GB, version control, co-authoring

Up to 100MB, no version control

Organization

Channels, threads, wiki functionality

Linear chat structure

Integration

Microsoft 365, extensive third-party apps

Limited integrations




Security

Enterprise-grade, compliance certifications

End-to-end encryption, limited controls

Scalability

Designed for large organizations

Limited group sizes, fewer organizational features




Admin Controls

Extensive permissions and policy management

Limited admin features in Business version

Key Advantages of Microsoft Teams

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  • Left Sidebar: Contains the App Bar and the Teams Bar
  • Central Pane: Displays the content of your selected tab
  • Top Bar: Houses the search function, settings, and your profile

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App Bar: Located on the far left Contains icons for Activity, Chat, Teams, Calendar, Calls, and Files

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Click the “Teams” icon in the App Bar and click “+”

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Choose the type of team: Private, Public, or Org-wide

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Name your team and add a description

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Add member

 

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1.3.   Creating Channels Within a Team

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Navigate to the team you wish to create channel for and click on “… “(More Options) and Add channel

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Name the channel and add a description

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Choose privacy settings (Standard or Private) [prefer selecting private channel if it’s not for entire organization

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Best Practices: -

  • Use clear, descriptive names
  • Avoid creating too many channels
  • Consider using private channels for sensitive discussions

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Create a New Shared Channel

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Set Up Channel Content

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- External users will receive an invitation via email. They can accept the invitation and access the shared channel using their existing Teams account without switching tenants.

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Managing Permissions and Access Control

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Managing permissions in shared channels is crucial to ensure that users only access what they need. You can adjust permissions for both internal and external users as follows:

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