Introduction to the FLW (Frontline Workers) App
The FLW (Frontline Workers) App is a comprehensive mobile application designed to streamline and enhance the daily activities of ASHA (Accredited Social Health Activists), This user guide will take you through the app’s various Modules and Features, providing step-by-step instructions to help you maximize the app's capabilities for improved healthcare service delivery.
Step 1 - Login Page:
Online and Offline App Functionality:
- Initial Installation and Login:
- The app requires an internet connection for the first login.
- Upon logging in, data is downloaded from the server, ensuring that the app works offline.
- Logout and Re-login Without Internet:
- After the first login, users can log out.
- To verify offline functionality, turn off the internet and attempt to log in again.
- The app should allow login without requiring an internet connection after the initial data sync.
- Language Selection
Choose your preferred language from the available options, such as English and Kannada.
- Credentials
Enter your user name
Enter your password
"Remember Me" Checkbox: Select this option to save your login credentials for future sessions.
Click "Next" to proceed the login process.
Step
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2 - Village Mapping:
- Next, users select their village:
- If ASHA is mapped to multiple villages, they must choose the village they are currently working in.
- If ASHA is mapped to only one village, that village is selected by default.
- The system supports scenarios where an ASHA can be mapped to multiple villages, and one village can have multiple ASHA workers.
- Next, users select their village:
- User & Village Mapping:
- The app ensures proper user mapping and village mapping, streamlining the workflow for ASHA workers across different locations.
Step 3 - Landing Page:
- After login provide two tabs one for "Home" which have list of modules, another one is "Scheduler" which have the information of different visits for ASHA.
- Hamburger Menu Provides Navigation to Home ,Sync Record ,Create ABHA Number ,Incentives,Logout
Step - 4. Household Registration(HH):
Scenario1: All Household >> New Household Registration >> ADD beneficiary as Head of Family >> 1. Yes >> Submit >> Add Spouse >>a) >> OK >> Family member Registration
b) Cancel >> Landing Page
Scenario2: All Household >> New Household Registration >> ADD beneficiary as Head of Family >> Yes >> Submit >> Add Spouse >> Cancel >> Landing Page
Scenario3: All Household >> New Household Registration >> ADD beneficiary as Head of Family >> No >> Submit >> 2.No >> Submit >> 
>> Add Head of Family
Note-*Any family member can be registered as the HOF
Note*Household to be registered first, as all subsequent registrations are linked to it
1)Click on All Household
2)Click on New Household
3)Fill the form and Submit
- Select the desired Option
- If Yes is selected then Fill Head Of Family Registration Form and Submit
6.If “No” is selected then click on Add Head of Family and Fill form and Submit
Step - 5Step-2: Family Member Registration
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Condition: Status of Women Populates for Beneficiaries whose Gender is “Female” and Age should be 15 years and above
1.Select the desired Option
2.Fill the Family Member Registration Form
3.Status of Woman
Condition: This Populates for Beneficiaries whose Gender is “Female” and Age should be 15 years and above
Step 3 Eligible Couple Registration
Status Of Women >> Eligible Couple List >> Eligible Couple Registration
The Eligible Couple Module Key features include:
1.Click on Eligible Couple List
2.Click on Desired Section
A)Eligible Couple Registration:
- The Eligible Couple Registration auto-fills key details (woman's age, husband's name), with validation for age at marriage and childbirth gaps, allowing ASHA incentives based on family planning milestones.
1.Fill the Eligible Couple Registration Form and Submit
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- Eligible Couple Tracking:
Status Of Women >> Eligible Couple List >> Eligible Couple Tracking Form >>Submit
- Monthly tracking of pregnancy tests, contraceptive use, and family planning methods, enabling ASHA to receive various incentives based on the couple’s status and choices.
1.Fill and Submit Eligible couple Tracking form and Submit
Step 6 - Maternal Health Module
A)Pregnant Women Registration
Scenario-1-HH Registration >> Add Family member >> EC registration >> EC Tracking >> PW registration
Scenario-2-HH Registration >> Beneficiary registration of Direct Pregnant Women
Note*If hH is done then dont do agianMaternal Health
The system tracks pregnancy stages and ensures timely ANC visits, organizing women into due lists: ANC 1 for those registered within 12 weeks, ANC 2 for women between 14-26 weeks who completed ANC 1, PMSMA for HRP cases or those between 14-40 weeks, ANC 3 for women between 28-36 weeks after completing ANC 2, and ANC 4 for women nearing delivery after ANC 3. This structure promotes accurate tracking, timely care, and additional attention to high-risk pregnancies.
1.Click On Maternal Health
2.Click On Pregnant Women Registration
3.Click on Register Button
4.Fill the “Pregnancy Registration” form with additional attention to high-risk pregnancies and Click on “Submit”
Scenario1: IF System notifies as “High Risk” then Beneficiary will move to “ANC Visits” Section and “HIGH RISK ASSESSMENT” Section
Scenario2: IF System does not notify as “High Risk” then Beneficiary will move to “ANC Visits” Section
- B) ANC Visits
1.Click on ANC Visits
2.Click on “ADD ANC Visits”
3.Fill the “ANC Visit” Form
B1)PMSMA Form (Pradhan Mantri Surakshit Matritva Abhiyan)
On 9th of every month, ANC drive is being conducted at all major facilities.
Beneficiaries can be taken here during 2nd and 3rd trimester of the month.
Condition: This PMSMA Visit is applicable for all Pregnant Women whose ANC 1 is done
1.Click on “ADD PMSMA” Button
2.Fill in the PMSMA Form and Submit
C: Delivery Outcome
Condition: In ANC visit, if ‘Is pregnant woman delivered’ is “Yes”, then beneficiary Populates in this Bucket
1.Click on “Delivery Outcome”
2.Fill in the “Delivery Outcome” Form and Submit
Note*If Maternal “Death” is selected Yes, then record moves to ‘MDSR’ section under “Death Report” Bucket
- D) PNC Mother List
Scenario-1:HH Registration >> Beneficiary registration >> EC registration >> EC Tracking >> PW registration >> ANC Services >> Delivery outcome >> PNC Mother List
Scenario-2: HH Registration >> Beneficiary registration of Postnatal Mother
Condition:
- In ANC visit, if ‘Is pregnant woman delivered’ is “Yes”, open these details.
- If in Delivery Outcome section ‘Delivery Complication’ = “Death”, then do NOT show this Woman in list.
Note: After Delivery + 42 days, Woman should be again moved to Eligible couple Tracking section
1.Click on PNC Mother List
2.Click on ADD PNC VISITS to Fill PNC Form, Click on PNC VISITS to view the already registered PNC VISITS
3.Fill the PNC form and Submit
E) Infant Registration
Scenario1-HouseHold Registration(HH) Registration >> Beneficiary registration of Direct Newborn / Infant
Scenario2- HH Registration >> Beneficiary registration >> EC registration >> EC Tracking >> PW registration >> ANC Services >> Delivery outcome >> Mother PNC Services >> Infant registration
Note*Captures the details of Infants from Delivery Outcome section
1.Click on “Infant Registration”
2.Fill the Form and Submit
F) Child Registration:
Scenario1-HouseHold Registration (HH) Registration >> Direct Registration of Child
Scenario2 HH Registration >> Beneficiary registration >> EC registration >> EC Tracking >> PW registration >> ANC Services >> Delivery outcome >> Mother PNC Services >> Infant registration >> Child registration
Note*Child Registration is linked to the House hold of Mother and add in the beneficiary list
1.Click on Child registration
2.Fill the Form and Submit
Step 8 : Child Care
Child care contains Infant List Child List Adolescent List
1.
Click on “Child Care” Section
2.Click on Infant Registration
3.Click on “HBNC”
Note* HBNC section is only for beneficiaries whose Age is 0 to 42 Days
4.Click on Visit Card
This contains tracking of the Newborn on 1st,3rd, 7th, 14th, 21st, 28thand 42nd days
G. Child List
1.Click on “Child List”
2.Click on “HBYC”
HBYC visits are conducted on 3rd, 6th, 9th, 12th and 15th months
3.Click on the Desired Visit Form and Submit
Step 9 - NCD
Direct Registration for NCD Services
Note* This section contains Beneficiary both Male and Female whose age > = 30 years and excluding Pregnant Women and CBAC Form is applicable to screen these Beneficiaries and done yearly once
Note* Edit is applicable – but once approved by ANM/MO/ CHO, edit is not applicable
history of submitted CBAC Form is available for viewing
1.Click on NCD Module
2.Click on the desired Section Below
A) NCD Eligible List: Includes all listed beneficiaries in the application who are male or female and aged 30 years or older.
B) NCD Priority List: Comprises Line Listing of male and female beneficiaries aged 30 years or older with a CBAC score greater than 4.
C) NCD Non-Eligible List: Consists Line listing of Beneficiaries male and female aged 30 years or older with a CBAC score of 4 or below.
3.Click on “NCD Eligible List” and “Add CBAC” button to open the CBAC form
4.Fill the CBAC Form
Step 10 - Communicable Disease
Direct Registration of Communicable
Note*In this section contains all beneficiaries irrespective of any age group and gender.
TB Suspected cases is Line listing of patient for their follow-ups.
1.Click on “TB Screening”
2.Click on “Screen” to perform Screening, or Click on View Screen to view the previous screening
3.Fill the “TB screening Form” and Submit
4.This Prompt generates if Beneficiary is suspected TB and beneficiary will be moved to Suspected TB Cases
5.Click on “Suspected TB cases”
6.Click on “Track” for further questionnaire, click on “View” to see the already filled details
7.Fill the Form and Submit
Step 11 -Immunization
Note* This contains all Children between age group of 0 to 16 years, show separately children with below Age group:
- Birth Dose Vaccines Babies
- 6 Weeks Vaccines Children
- 10 Weeks Vaccines Children
- 14 Weeks Vaccines Children
- 9-12 Months Vaccines Children
- 16-24 Months Vaccines Children
- 5-6 Years Vaccine Children
- 10 Years Vaccine Children
- 16 Years Vaccine Children
1.Click on Child Immunization
2.Click on Show Vaccination
3.Fill the Form and Submit
Step 12- High Risk Assessment
This has two section Pregnant Women and Non Pregnant Sections with the Assesment form and Tracking for the beneficiaries
1.Click on Assess High Risk in Non PW
2.Click on ASSESS
3.Click on Assess High Risk in PW
4.Fill the “Access” Form
5.Click on Micro Birth Plan
6.Fill the Micro Birth Plan and Submit
Step13: Death Reports
1.Click on Death Reports
2.Click on Relevant Option and Continue
3.CDR Form
Condition: Show list of beneficiaries, where Infant Death or Child Death is noticed, between Age group 0 to 15 years.
1.Click on “CDR FORM”
2.Fill the CDR and Submit
4.MDSR: Maternal Death Surveillance and Response
Condition: Show only list of “Pregnant Women”, where in ANC visits the field ‘Maternal Death’ = “Yes” or in Delivery Outcome section ‘Delivery Complication’ = “Death” or in PNC section ‘Mother Death’ = “Yes”
1.Click on MDSR
2.Fill the Form and Submit
Step 14 -Schedular
Landing Page has two tabs one for "Home" which have list of modules, another one is "Scheduler" which have the information of different visits for ASHA. Visits are divided into two section:
- To do visits: The visits that ASHA have to perform on daily basis and they get payment on the basis of this services.
- High Risk Cases: The visits that ASHA have performed and then they mark them as done, that visits comes under this
Step13: Hamburger Menu
1.Click on the Hamburger Icon
2.Selected the Desired section
Step 15- Hamburger Icon contains below:
- Home: Click on "Home" to navigate back to the Home page.
- Sync Records: When ASHA switches from offline to online mode, data automatically syncs. However, the "Sync Records" button is available for manual synchronization.
- Create ABHA Number: This option assists in creating an ABHA (Ayushman Bharat Health Account) number.
4.Incentives: Access information related to ASHA's eligible incentives.
1.Click on Incentives and then Click on Select Month and Click on Fetch Button to get the Incentive claimed by ASHA
5.Logout: Use this option to log out of the application.
