To fix the IPv4/IPv6 "No Internet Access" error, you can try the following steps:
- Restart Your Router and Modem:
- Turn off your router and modem, wait for about 30 seconds, and then turn them back on.
- Restart Your Computer:
- Sometimes a simple restart can resolve network issues.
- Update Network Adapter Drivers:
- Go to Device Manager (press Win + X and select Device Manager).
- Expand the "Network adapters" section.
- Right-click on your network adapter and select "Update driver".
- Choose "Search automatically for updated driver software".
- Reset TCP/IP Stack:
- Open Command Prompt as an administrator.
- Run the following commands one by one:
- Disable and Re-enable Network Adapter:
- Go to Device Manager.
- Right-click on your network adapter and select "Disable device".
- Wait a few seconds, then right-click again and select "Enable device".
- Check Network Adapter Settings:
- Go to Control Panel > Network and Sharing Center > Change adapter settings.
- Right-click on your network connection and select "Properties".
- Ensure that both "Internet Protocol Version 4 (TCP/IPv4)" and "Internet Protocol Version 6 (TCP/IPv6)" are checked.
- Assign a Static IP Address:
- Go to Control Panel > Network and Sharing Center > Change adapter settings.
- Right-click on your network connection and select "Properties".
- Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
- Choose "Use the following IP address" and enter a static IP address, subnet mask, and default gateway.
- Disable IPv6:
- Sometimes disabling IPv6 can resolve connectivity issues.
- Go to Control Panel > Network and Sharing Center > Change adapter settings.
- Right-click on your network connection and select "Properties".
- Uncheck "Internet Protocol Version 6 (TCP/IPv6)" and click "OK".
- Check for Malware:
Run a full system scan using your antivirus software to ensure there are no malware infections affecting your network.