1. BUSINESS REQUIREMENTS DOCUMENT (BRD)

1.1 Background & Rationale 

Chronic, life-limiting illnesses such as cancer, advanced organ failure, neurological disorders, and geriatric conditions contribute significantly to pain, suffering, and reduced quality of life. A large proportion of patients requiring palliative care remain unidentified or receive fragmented care. 

The Government of India mandates integration of Palliative Care services at Health & Wellness Centres (HWCs) to ensure early identification, basic symptom management, psychosocial support, and timely referral. 

Integrating Palliative Care into the mAAM application will: 

  • Enable early identification of palliative care needs 
  • Standardize symptom assessment at CPHC level 
  • Support continuity of care across facility and home-based settings 
  • Strengthen referral and counter-referral pathways 

1.2 Scope of Palliative Care Services in mAAM 

Phase 1 (As per GoI Operational Guidelines): 

  • Identification of patients requiring palliative care 
  • Pain assessment and basic pain relief 
  • Symptom screening (breathlessness, nausea, constipation, fatigue, anxiety) 
  • Psychosocial and caregiver support 
  • Referral to higher facility / palliative care unit 
  • Follow-up and continuity of care 

Phase 2 (Future scope): 

  • Specialist palliative care documentation 
  • Advanced pain management workflows 
  • Integration with home-based palliative teams 

1.3 Target Users & Roles 

Role 

Responsibilities 

ASHA / MPW 

Community identification, referral to HWC 

CHO (Primary User) 

Screening, symptom assessment, basic management, referral, follow-up 

Staff Nurse 

Support assessment and follow-up 

Medical Officer 

Advanced management, referral decisions 

Specialist Palliative Team 

Care outside mAAM 

 

PRODUCT REQUIREMENTS DOCUMENT (PRD) 

Palliative Care Services 

CPHC Services – mAAM Application 

  1. Module Overview

Objective 
Enable identification, basic symptom management, psychosocial support, referral, and follow-up for patients requiring palliative care at CPHC level, as per GoI guidelines. 

Primary User 

  • Community Health Officer (CHO) 

Secondary Users 

  • Staff Nurse 
  • Medical Officer (view & referral) 
  1. Beneficiary Eligibility

Criteria 

System Behaviour 

All age groups 

Screening allowed 

Any gender 

Same workflow 

Chronic / life-limiting illness 

Eligible for palliative care screening 

 

  1. Palliative Care — Entry & Consent

3.1 Entry Conditions 

Palliative care screening can be initiated if any one applies: 

  • Known chronic / life-limiting illness 
  • Persistent pain or distressing symptoms 
  • Referred by ASHA / MPW 
  • Trigger during NCD / OPD / home visit 

 

3.2 Consent 

Field 

Type 

Rules 

Consent Given 

Radio 

Yes / No 

Type of Consent 

Dropdown 

Verbal / Written 

Consent Scope 

Auto 

“Palliative care assessment & support” 

System Rules 

  • Consent is mandatory 
  • If consent = No → Exit module 
  1. Screening for Palliative Care Need

To be enabled if: Entry conditions met 

Data Field 

Field Type 

Validation / Logic 

Chronic illness present 

Checkbox 

Optional 

Persistent pain 

Checkbox 

Optional 

Severe weakness / fatigue 

Checkbox 

Optional 

Breathlessness 

Checkbox 

Optional 

Functional dependence / difficulty in activities of daily living (ADL) 

Checkbox 

Optional 

Psychological distress 

Checkbox 

Optional 

Screening Outcome 

Auto 

Suspected / Not suspected 

Referral Required 

Auto 

Yes if Suspected 

Logic: 
If any one symptom is selected → Screening Outcome = Suspected 

  1. Pain Assessment

To be enabled if: Screening Outcome = Suspected 

Data Field 

Field Type 

Value / Options 

Validation 

Pain present 

Radio 

Yes / No 

Mandatory 

Pain severity 

Dropdown 

Mild / Moderate / Severe 

Mandatory if Yes 

Pain duration 

Dropdown 

<1 week / ≥1 week 

Optional 

 

  1. Symptom Assessment (Basic)

Symptom 

Field Type 

Options 

Nausea / vomiting 

Checkbox 

Yes 

Constipation 

Checkbox 

Yes 

Anxiety / restlessness 

Checkbox 

Yes 

Sleep disturbance 

Checkbox 

Yes 

 

  1. Basic Management (CHO Level)

Data Field 

Field Type 

Validation 

Basic symptom relief provided 

Radio 

Yes / No 

Psychosocial support provided 

Radio 

Yes / No 

Caregiver counselling provided 

Radio 

Yes / No 

Remarks 

Text 

Optional (250 chars) 

No advanced pain management or specialist treatment at HWC level. 

  1. Referral Management

Auto-enabled if: 

  • Severe pain 
  • Multiple symptoms 
  • CHO assesses need beyond HWC scope 

Data Field 

Field Type 

Validation 

Referral Required 

Auto 

Yes 

Referred To 

Dropdown 

PHC / CHC / District Hospital 

Reason for Referral 

Dropdown 

Pain control / Symptom management / End-of-life care 

Referral Date 

Auto 

System generated 

 Please note: If the assessments are yielding yes for referral, a single alert note should appear before the Submit button if the CHO has still selected no for referral. Also the page doesn't move forward without registering a referral. 

  1. Follow-Up

Data Field 

Field Type 

Validation 

Follow-up date 

Date 

Mandatory 

Symptom improvement 

Radio 

Yes / No 

Pain Severity 

Dropdown 

Mild / Moderate / Severe 

Referral completed 

Radio 

Yes / No 

 

  1. Case Closure (Only in the case of no follow up; For follow up yes: Only date and remarks field needed)

Closure Reason 

Logic 

Under care 

Follow-up ongoing 

Referred 

Referral accepted 

Death 

Sync with beneficiary status 

 

  1. Appendices

Functional Decline Assessment Table (Katz ADL) for the Section 4-Screening for Palliative Care Need 

  1. Data Capture Table (UI / Formस्तर)

Field Name 

Field Type 

Options / Values 

Mandatory 

Logic 

Bathing 

Radio 

Independent (1) / Dependent (0) 

Yes 

As per Katz definition 

Sum of all fields 

Based on score 

If score < 6 

Dressing 

Radio 

Independent (1) / Dependent (0) 

Yes 

Toileting 

Radio 

Independent (1) / Dependent (0) 

Yes 

Transferring 

Radio 

Independent (1) / Dependent (0) 

Yes 

Continence 

Radio 

Independent (1) / Dependent (0) 

Yes 

Feeding 

Radio 

Independent (1) / Dependent (0) 

Yes 

Total Score 

Auto-calculated 

0 – 6 

Auto 

Functional Status 

Auto 

Independent / Partial Dependence / Severe Dependence 

Auto 

Functional Decline Flag 

Auto 

Yes / No 

Auto 

 

  1. Clinical Definition Mapping (as per Guidelines)

(From Annexure II – ADL table)  

Activity 

Independent (Score = 1) 

Dependent (Score = 0) 

Bathing 

Bathes self or needs help in only one part 

Needs help in >1 part or getting in/out 

Dressing 

Dresses self completely 

Needs partial/full assistance 

Toileting 

Uses toilet independently 

Needs help / uses bedpan 

Transferring 

Moves in/out of bed/chair independently 

Needs assistance 

Continence 

Full control over bladder & bowel 

Partial/total incontinence 

Feeding 

Eats independently 

Needs assistance / tube feeding 

 

  1. Functional Decline Classification Logic

Total Score 

Category 

Functional Status 

System Interpretation 

6 

Fully Independent 

No decline 

Normal 

4 – 5 

Mild Decline 

Partial Dependence 

Monitor + counselling 

2 – 3 

Moderate Decline 

Functional Dependence 

Needs intervention 

0 – 1 

Severe Decline 

Highly Dependent 

High priority / palliative care 

  1. System Logic formAAM

Trigger Points and System behaviour 

  • If any ADL = Dependent → Functional difficulty exists  
  • If Total Score ≤ 5 → Functional Decline = YES  
  • If Score ≤ 3 → Flag as High-Risk Elderly  

 

Condition 

System Behaviour 

Any ADL = Dependent 

Mark “Functional dependence = Yes” 

Functional dependence = Yes 

Screening Outcome → Suspected 

Score ≤ 3 

Auto-suggest Referral 

Score ≤ 1 

Tag: Bed-bound / Palliative candidate 

  1. Suggested UI Output (for App)

Display to CHO: 

  • Total Score: X/6  
  • Functional Status: ___  
  • Risk Level: Low / Moderate / High  
  • Suggested Action:  
  • Independent → Routine follow-up  
  • Moderate → Rehab + caregiver support  
  • Severe → Referral + palliative care 

 

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