A corrupted user profile can cause various issues. Here are steps to troubleshoot and resolve it:

Windows

Step 1- Create a New User Profile:

  1. Go to Settings > Accounts > Family & other users.

  2. Click "Add someone else to this PC" and follow the prompts to create a new user account.


Step 2 - Transfer Files:

  1. Log in to the new user account.

  2. Copy files from the old user profile to the new one. Navigate to `C:\Users\[Old_Username] and copy necessary files to C:\Users\[New_Username]`.


Step 3 - Delete the Corrupted Profile:

  1. Go to Control Panel > System and Security > System > Advanced system settings.

  2. Under User Profiles, click "Settings".

  3. Select the corrupted profile and click "Delete".

macOS

Step 1 - Create a New User Account:

  1. Go to System Preferences > Users & Groups.

  2. Click the "+" button to add a new user.

Step 2 - Transfer Files:

  1. Log in to the new user account.

  2. Copy files from the old user profile to the new one. Navigate to /Users/[Old_Username] and copy necessary files to /Users/[New_Username].

Step 3 - Delete the Corrupted Profile:

  1. Go to System Preferences > Users & Groups.

  2. Select the corrupted profile and click the "-" button to delete it.


The above steps will fix the Corrupted User profile issue. If the issue is still not resolved we can connect with L1 Team.

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